Low Drag Labs, Inc. — Terms of Service
Effective date: Oct 28, 2025
These Terms of Service (“Terms”) are a binding agreement between Low Drag Labs, Inc. (“Low Drag Labs,” “we,” “us,” “our”) and you (“you” or “User”). They govern your use of our websites (including lowdraglabs.com), games, launchers, Discord and Steam integrations, newsletters, playtests, and any other online service that links to these Terms (collectively, the “Services”).
By accessing or using the Services, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Services.
Contact: support@lowdraglabs.com
Legal/Privacy: legal@lowdraglabs.com • privacy@lowdraglabs.com
Address: Low Drag Labs, Inc., 1270 CAROLINE ST NE STE D120-489, Atlanta, GA 30307, USA
1) Accounts & Eligibility
You must be at least 13 (or the minimum age in your region). If under the age of majority, you need a parent/guardian’s consent.
You’re responsible for your account credentials and all activity under your account. Keep your password secure and notify us of any unauthorized use.
2) Third-Party Logins (Steam / Discord) & Platforms
You may sign in via Steam or Discord. Those services share limited information with us under their own terms and privacy policies.
Platform rules (e.g., Steam Subscriber Agreement, Discord Terms) continue to apply. Entitlements, purchases, and refunds on those platforms are handled under their terms.
3) License & Ownership
Your license. Subject to these Terms, we grant you a personal, limited, revocable, non-exclusive, non-transferable license to access and use the Services for your non-commercial entertainment.
Our rights. The Services (including games, software, code, art, music, text, trademarks, and other content) are owned by Low Drag Labs and our licensors and protected by IP laws. Except for the license above, no rights are granted.
If you download or install a game client, a separate End User License Agreement (EULA) may apply to the client software. If there is a conflict, the EULA governs the client; these Terms govern online Services.
4) Rules of Conduct
You agree not to:
Violate any law, infringe IP or privacy, or impersonate others.
Harass, threaten, or post hate speech; share illegal, obscene, or harmful content.
Cheat or facilitate cheating (bots, hacks, unauthorized automation, exploits).
Interfere with servers or networks; probe or bypass security.
Sell, trade, or transfer accounts or virtual items outside features we expressly allow.
Post anyone’s personal information without their consent.
We may moderate content and enforce these Terms (including warnings, suspensions, or bans).
5) User Content & Streaming
Your content. You retain ownership of content you submit (e.g., chat, screenshots, feedback) (“UGC”). You grant Low Drag Labs a worldwide, non-exclusive, royalty-free license to host, use, reproduce, modify, create derivative works, display, and distribute your UGC to operate, improve, and promote the Services.
Streaming & fan content. You may capture and stream gameplay, and monetize such content non-exclusively, provided you (i) comply with these Terms, (ii) don’t use our trademarks in a way that suggests endorsement, and (iii) remove content if we reasonably request due to legal or safety concerns.
6) Virtual Items & Game Currency
Virtual items/currency are licensed, not sold; they have no real-world value and may not be exchanged for money or items outside the Services. We may add, remove, balance, or modify items and progression. Except where required by platform policy or law, purchases are non-refundable once delivered.
7) Playtests, Betas & Confidentiality (if applicable)
If you participate in a closed playtest or beta, you may receive early/confidential information. You agree not to disclose or publish non-public content, features, or data from such tests without our written permission. We may collect feedback and telemetry to improve the game.
8) Feedback
If you give us ideas or suggestions, you grant us a perpetual, worldwide, irrevocable, royalty-free license to use them without restriction or obligation.
9) Software, Updates & Changes
We may provide automatic updates or patches and may modify or discontinue parts of the Services. Some updates may be required to continue using the Services.
10) Privacy
Our Privacy Policy explains how we collect and use information. We currently do not run third-party advertising or analytics SDKs; we use essential services like hosting/CDN/security and optional platform logins (Steam/Discord).
11) Epilepsy/Health Warning (games)
A small percentage of individuals may experience seizures or blackouts when exposed to flashing lights or patterns, including in video games. If you or anyone in your family has an epileptic condition, consult your physician before playing. Stop playing immediately if you experience dizziness, nausea, or discomfort.
12) Disclaimers
THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. We do not guarantee uninterrupted, secure, or error-free operation.
13) Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, LOW DRAG LABS AND ITS AFFILIATES, OFFICERS, EMPLOYEES, PARTNERS, AND LICENSORS SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, OR FOR LOSS OF PROFITS, DATA, GOODWILL, OR REPUTATION, ARISING FROM OR RELATED TO THE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY. OUR TOTAL LIABILITY FOR ANY CLAIM SHALL NOT EXCEED THE AMOUNTS YOU PAID US (IF ANY) FOR THE SERVICES IN THE SIX (6) MONTHS BEFORE THE CLAIM AROSE. Some jurisdictions don’t allow certain limitations; in those cases, limits apply to the fullest extent permitted.
14) Indemnity
You agree to indemnify and hold harmless Low Drag Labs from any claims, damages, losses, and expenses (including reasonable attorneys’ fees) arising from your use of the Services, your UGC, or your violation of these Terms or applicable law.
15) Termination
You may stop using the Services at any time. We may suspend or terminate your access if you breach these Terms, create risk or legal exposure, or for prolonged inactivity. Upon termination, your license ends and you must cease using the Services. Sections intended to survive (e.g., ownership, UGC license, disclaimers, limitations, dispute resolution) shall survive.
16) Dispute Resolution; Arbitration; Class-Action Waiver (JAMS)
PLEASE READ THIS SECTION CAREFULLY—IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT AND TO HAVE A JURY HEAR YOUR CLAIMS.
16.1 Informal Resolution First
Before starting arbitration, you agree to email us at legal@lowdraglabs.com with a brief description of the dispute, your contact information, and the relief you seek. We’ll try to resolve it informally within 30 days. If we can’t, either party may commence arbitration.
16.2 Agreement to Binding Individual Arbitration
Except for the claims excluded in 16.5, any dispute, claim, or controversy arising out of or relating to the Services or these Terms—including their formation, breach, termination, enforcement, scope, validity, or interpretation (each, a “Dispute”)—shall be exclusively resolved by binding arbitration on an individual basis. The arbitrator, not a court or agency, has exclusive authority to resolve all Disputes, including threshold issues of arbitrability and enforceability.
This Arbitration Agreement is governed by the U.S. Federal Arbitration Act (FAA) and applies to Disputes whether they arose before or after you accepted these Terms.
16.3 Rules, Forum, and Location (JAMS)
Arbitration will be administered by JAMS under the JAMS Consumer Arbitration Rules (the “Rules”), as modified by this Section. If JAMS is unavailable, the parties shall select a comparable administrator. Unless the parties agree otherwise, the arbitration will occur by videoconference or, if an in-person hearing is held, in New Castle County, Delaware. Filing, administrative, and arbitrator fees will be allocated as required by the Rules; if those Rules would impose fees on you that are higher than a court filing fee in your jurisdiction, we will pay the difference, unless the arbitrator finds your claims frivolous.
16.4 Class-Action and Jury-Trial Waiver
You and Low Drag Labs waive any right to a jury trial. Disputes must be brought only in your or our individual capacity, and not as a plaintiff or class member in any putative class, collective, consolidated, representative, or similar proceeding. The arbitrator may award relief only in favor of the individual party seeking relief and only to the extent necessary to resolve that party’s individual claim.
16.5 Exclusions; Small Claims; Injunctive Relief
This Arbitration Agreement does not require arbitration of:
(a) individual claims in small-claims court (if they qualify);
(b) claims for temporary or preliminary injunctive relief in court to protect a party’s rights pending arbitration; and
(c) claims for injunctive or other equitable relief to prevent or address actual or threatened misuse of IP, trade secrets, or unauthorized access to the Services.
16.6 Mass-Claims Administration
If 25 or more substantially similar arbitration demands are filed against us by the same counsel or are otherwise coordinated (a “Mass Filing”), JAMS shall: (i) administer the cases in batches of up to 50 (with one batch processed at a time), (ii) stay remaining cases, and (iii) conduct bellwether proceedings for the first batch. The parties shall cooperate with JAMS to adopt efficient fee, discovery, and scheduling protocols. Any statutes of limitation are tolled from the date a conforming demand is filed.
16.7 Severability
If any part of 16.4 (class/jury waiver) is found unenforceable as to a particular claim, that claim (and only that claim) must proceed in court (not arbitration), in New Castle County, Delaware, and the remainder shall continue in arbitration. If any other provision of this Section is found unenforceable, it will be severed to the minimum extent necessary.
16.8 Opt-Out
You may opt out of this Arbitration Agreement within 30 days of first accepting these Terms by emailing legal@lowdraglabs.com with subject line “Arbitration Opt-Out,” your full name, account email, and a clear statement that you wish to opt out. Opting out does not affect other provisions of the Terms, including the class-action waiver outside arbitration.
16.9 Governing Law and Venue (Non-Arbitrable Claims)
These Terms are governed by the laws of the State of Delaware, excluding its conflicts rules and subject to the FAA for arbitration issues. For any claim that is not subject to arbitration, the parties consent to the exclusive jurisdiction and venue of the state and federal courts located in New Castle County, Delaware.
17) Governing Law (General)
Except as otherwise stated in Section 16.9, these Terms are governed by Delaware law, excluding its conflict-of-law rules.
18) Changes to Terms
We may update these Terms. We’ll post the updated version with an effective date. If changes materially affect your rights, we’ll provide additional notice and, where required, obtain consent. Continued use after changes constitutes acceptance.
19) Miscellaneous
Severability. If any provision is unenforceable, the rest remains in effect.
No waiver. Our failure to enforce any provision is not a waiver.
Assignment. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, financing, or asset sale.
Entire agreement. These Terms, the Privacy Policy, and (if applicable) any EULA constitute the entire agreement between you and us regarding the Services.
Notices. You consent to receive notices electronically. You may contact us at the addresses above.
20) DMCA / Copyright
If you believe content infringes your copyright, send a notice to legal@lowdraglabs.com with: (i) your signature; (ii) identification of the copyrighted work; (iii) identification of the infringing material and its location; (iv) your contact info; (v) a statement of good-faith belief; and (vi) a statement, under penalty of perjury, that you are authorized to act. We may remove or disable content and terminate repeat infringers consistent with the DMCA.